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Zervos

Transforming
Your Salon & Spa

Your All-in-One Platform for Unparalleled Client Growth and Centralized Franchise Management.

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Screenshot of the ZEDUNIX Spa and Salon management ERP dashboard showing metrics for Clients, Products, Services, Appointments, and Staff Management.
Spa setting with coconut halves, oil bottle, burning candle, white orchid flowers, and rolled towels, used to represent health and relaxation services.

Our Promise

"More Clients, Less Effort,
No Additional Manpower."

ZEDUNIX introduces a comprehensive, automated CRM system, powerfully integrated with WhatsApp Marketing (Meta API). This intelligent solution is your key to sustained growth and unparalleled operational efficiency

Our core Booking CRM acts as the centralized brain of your spa operations, bringing unprecedented organization and efficiency to client management, promotions, and scheduling. Focus on your clients while our system handles the complexity.

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Seamless Client &
Operational Management

We provide a secure, powerful, and integrated platform to streamline operations, boost sales, and foster customer loyalty across your business locations.

01

Booking, Service &
Multi-Branch Management

Manage your entire service catalogue, accept bookings 24/7,

and scale your business effortlessly across multiple locations.

Comprehensive
Service Catalogue

Reduce no-shows and boost client satisfaction with intelligent reminders. Automatically send confirmations, follow-ups, and personalized messages using AI-powered automation.

Laptop screen showing the Zervos Services and Packages management interface, listing various salon and spa services with their duration, price, and active status.

24/7
Online Booking

Accept customer bookings anytime with real-time availability, instant confirmations, secure payments, and auto-reminders. The booking system allows customers to easily select their preferred location.

Mobile phone screen displaying a task management application with a list of tasks (Cashier, Customer Service) organized by status, time, and team member for efficient workflow tracking.

Multi-Branch &
Quick Switcher

Manage multiple branches with separate data and operations, allowing you to view and manage all locations from one central admin center. Use the Quick Branch Switcher on the dashboard to view location-specific data.

Laptop screen displaying a business software dashboard for multi-branch management, showing a quick branch selector, branch codes, locations, and total branch count.

Appointment
Dashboard & Workflow

Quickly manage all appointments and create custom automation workflows for tasks like confirmations, follow-ups, and payment reminders.

Laptop screen showing the ZEDUNIX Dashboard Overview with tiles for revenue, operational expense, outstanding tasks, booking flow, and various performance metrics.

02

Financial, Billing &
POS System

Take control of your finances with advanced analytics,

seamless invoicing, and a modern, integrated Point of Sale system.

Invoicing &
Billing Management

Manage and track all your billing documents, viewing key totals like Total Invoices, Paid Invoices, and Pending amounts. Generate financial reports by day, week, month, year, or custom range.

Laptop screen displaying an Invoice Management software dashboard with tabs for total invoices, pending amounts, and a list of transactions including customer name, service, and payment status.

Integrated
POS System

A full-featured Point of Sale system for quick billing, including a Barcode Scanner option. The POS handles service billing, product sales, appointments, and membership plan purchases.

Laptop screen displaying a Point of Sale (POS) system interface, showing billing options, tip suggestions, service listings (Hair Cut), and payment entry fields.

Income &
Expense Analytics

Track comprehensive revenue from all sources (POS Sales, Appointments, Products, Services) and manage detailed expense reports. Expense reports can be filtered by payment methods, including Cash, Credit Card, Bank Transfer, and Digital Wallet.

Laptop screen displaying an Income and Expense Analytics Dashboard with charts for Monthly Booking Trend, Booking Status Distribution, and various income and expense figures.

Staff Tip
Management

Easily manage customer gratuities with a clear tipping interface that provides quick percentage suggestions (e.g., 10%, 15%, 20%) during the checkout process.

Laptop screen displaying a Point of Sale (POS) system with a "Show Your Appreciation" modal, providing quick percentage buttons for tipping and options for cash or UPI payment methods.

03

Client Loyalty &
Reputation Management

Enhance customer satisfaction, drive repeat business, and

build a strong reputation with dedicated CRM and loyalty tools.

Loyalty
Program & Tiers

Reward your customers with a points-based loyalty program. Define multiple membership tiers (e.g., Bronze, Silver, Gold) with increasing Points Rates and exclusive Member Benefits.

Laptop screen displaying a Loyalty and Memberships management dashboard with sections for Bronze and Silver tiers, listing points rate, percentage discounts, and benefits like early access to sales.

Purchasable
Membership Plans

Create and manage custom, fixed-term membership plans (e.g., Basic Monthly, Premium Monthly) that customers can purchase via the POS. Plans offer benefits like discounts, welcome points, and priority booking.

Laptop screen displaying the Membership Plans section of a loyalty program dashboard, detailing pricing and benefits for Basic, Premium, and Gold monthly/quarterly membership tiers.

Customer
Management & CRM

Track customers, their appointment history, and engagement rate. Generate customer reports based on daily, weekly, monthly, yearly, or custom date ranges.

Laptop screen displaying a Customer Management (CRM) dashboard with customer statistics, a searchable customer list, contact info, source, and recent appointment records.

Feedback &
Rating System

Collect valuable customer satisfaction ratings based on total reviews. Customers can use a shareable QR code to leave feedback about overall service and specific aspects like Service Quality, Staff Behavior, and Cleanliness.

Laptop screen showing the Feedback & Support dashboard with a large QR code, customer satisfaction star ratings, and customizable tags for rating specific service aspects.

04

Team Performance &
Supply Chain

Optimize team productivity with KPI tracking and streamline

your purchasing process with vendor management.

Staff KPI &
Incentive Management

Track team performance metrics, including Total Revenue, Services Completed, and Total Commission generated by staff. Recognize and reward your “Top Performer” of the month with incentives.

Laptop screen displaying the Staff KPI and Performance Dashboard with metrics for Total Revenue, Transactions, Commission, Top Performer (Mike Williams), and Salary Management tools.

Salary
Management

Easily add and manage staff salary structures within the Staff KPI & Performance module.

Screenshot of the ZEDUNIX Spa and Salon management ERP dashboard showing tiles for Clients, Stylists, Products, Appointments, Vendors, Services, and a calendar overview.

Team Reports &
Analytics

Generate comprehensive team and individual performance reports, tracking metrics like Team Size and Average Attendance.

Laptop screen displaying the Team Reports and Analytics dashboard with metrics for Team Size, Attendance, Work Hours, and listing Top Performers like Serah Johnson and Mike Williams.

Vendor & Purchase
Order Management

Manage suppliers, products, equipment, and purchase orders within the system. Vendors can be categorized as Product Suppliers, Equipment Suppliers, Service Providers, and more.

Laptop screen displaying the Vendor Management dashboard with tabs for Vendors and Purchase Orders, listing categorized suppliers (Product, Equipment) and key financial metrics.

05

Communication &
Support

Ensure reliable support, instant communication,

and secure operations for your business.

WhatsApp E-Bill
Integration

Enable WhatsApp integration to automatically send e-bills to customers via WhatsApp.

Laptop screen displaying the WhatsApp E-Bill Settings interface with fields for enabling integration, API configuration (URL, Session Name, API Key), and sending test messages.

Dashboard
Overview & Analytics

Get a clear view of your Monthly Bookings Trend, Weekly Revenue Trend, and Booking Status Distribution (Completed, Pending, Rescheduled) to inform decision-making.

Laptop screen showing a clean business analytics dashboard with tiles for revenue, bookings, clients, and charts illustrating monthly booking trends and booking status distribution.

Dedicated
Help & Support

Access a support area with a Quick Checklist to get started and view key support metrics like average response time and satisfaction rate.

Security &
Reliability

The platform offers bank-level security for your business data, ensuring a secure and reliable experience with a high uptime rate.

Laptop screen displaying a security dashboard with key metrics for Platform Uptime (99.9%), Data Encryption (AES-256), Secure Login Methods, and Real-time Threat Detection.

06

WhatsApp API
Integration

Leverage the power of the world’s most popular messaging platform to drive client engagement, reduce no-shows, and provide instant support.

Automated & Personalized
Messaging

Automatically send birthday wishes, appointment reminders, and tailored updates directly on WhatsApp.

Laptop screen displaying the Personalized Greetings & Messaging dashboard, showing templates and quick actions for automated customer communication via AI chatbot integration.

Real-Time Offer &
Service Alerts

Instantly notify clients about new services, discounts, and festive promotions to boost engagement.

Laptop screen displaying the Real-Time Offer & Service Alerts dashboard with promotions like "Diwali Flash Sale" and "Limited-Time Offer," and a new service announcement.

Seamless API
Connectivity

Integrate WhatsApp smoothly with your CRM for automated workflows, two-way communication, and complete message tracking.

Laptop screen displaying the WhatsApp API Integration dashboard with a toggle to Enable WhatsApp API Integration, a connected status QR code, and fields for API Key and Phone Number.

Instant Booking &
Quick Support

Allow clients to book appointments, check availability, and get instant assistance through WhatsApp for faster conversions.

Laptop screen showing an "Instant Booking & Support" form with fields for quick booking, a "Book Now on WhatsApp" call-to-action, and an integrated Live Chat support module.
Mobile phone screen displaying the 'Client Connect' WhatsApp chat interface with automated notification cards for booking confirmation, birthday wishes, and flash sale discounts.

Ready to Scale Smarter Faster Safer ?

Transform your operations with powerful tools built by

India’s trusted ERP, CRM & AI Software Company

Get Started Now
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